Mystery shopping (together with customer satisfaction and loyalty studies) is one of the most useful tools for measuring customer service, improvement of which makes the customers more loyal, more eager to recommend the business, and thus leads to increase of income.
Being a member of MSPA (Mystery Shopping Providers Association) SIAR conducts such projects for both B2C and B2B companies with respect to their:
Test-drive? Yes, it is available: fill the form
For registration as a mystery shopper, please fill the form below
For any questions/requests, please feel free to contact: firstname.lastname@example.org